{"id":1500,"date":"2022-11-30T08:18:02","date_gmt":"2022-11-30T07:18:02","guid":{"rendered":"https:\/\/web.abaigroup.cloud\/?page_id=1500"},"modified":"2023-02-24T10:50:11","modified_gmt":"2023-02-24T09:50:11","slug":"proyectos","status":"publish","type":"page","link":"https:\/\/www.abaigroup.com\/OLD?page_id=1500","title":{"rendered":"Proyectos"},"content":{"rendered":"[vc_row type=\u00bbfull_width_background\u00bb full_screen_row_position=\u00bbmiddle\u00bb column_margin=\u00bbdefault\u00bb column_direction=\u00bbdefault\u00bb column_direction_tablet=\u00bbdefault\u00bb column_direction_phone=\u00bbdefault\u00bb bg_image=\u00bb1555″ bg_position=\u00bbleft top\u00bb background_image_loading=\u00bbdefault\u00bb bg_repeat=\u00bbno-repeat\u00bb scene_position=\u00bbcenter\u00bb top_padding=\u00bb5%\u00bb bottom_padding=\u00bb5%\u00bb text_color=\u00bblight\u00bb text_align=\u00bbleft\u00bb row_border_radius=\u00bbnone\u00bb row_border_radius_applies=\u00bbbg\u00bb 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respuesta a las necesidades de los consumidores en todos los canales y en cualquier punto de contacto, y automatizar procesos.[\/nectar_responsive_text][divider line_type=\u00bbNo Line\u00bb custom_height=\u00bb30px\u00bb][\/vc_column][\/vc_row][vc_row type=\u00bbin_container\u00bb full_screen_row_position=\u00bbmiddle\u00bb column_margin=\u00bbdefault\u00bb column_direction=\u00bbdefault\u00bb column_direction_tablet=\u00bbdefault\u00bb column_direction_phone=\u00bbdefault\u00bb scene_position=\u00bbcenter\u00bb text_color=\u00bbdark\u00bb text_align=\u00bbleft\u00bb row_border_radius=\u00bbnone\u00bb row_border_radius_applies=\u00bbbg\u00bb overflow=\u00bbvisible\u00bb id=\u00bbproyectos\u00bb overlay_strength=\u00bb0.3″ gradient_direction=\u00bbleft_to_right\u00bb shape_divider_position=\u00bbbottom\u00bb bg_image_animation=\u00bbnone\u00bb gradient_type=\u00bbdefault\u00bb shape_type=\u00bb\u00bb][vc_column column_padding=\u00bbno-extra-padding\u00bb 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Healthcare<\/div>\n \n
\n

Con el empleo de tecnolog\u00edas innovadoras y de metodolog\u00edas \u00e1giles, hemos trabajado en mejorar la atenci\u00f3n y experiencia del paciente, ayudando a garantizar un servicio de calidad, menor tiempo de espera y un acceso m\u00e1s sencillo a la informaci\u00f3n cl\u00ednica.<\/p>\n<\/p>\n\t\t\t<\/i>Ver Proyecto<\/a>\n <\/div>\n <\/div>\n\t\t

\n
Telecomunicaciones<\/div>\n \n
\n

Hemos incrementado las tasas de fidelizaci\u00f3n de nuestro cliente, garantizando tambi\u00e9n un grado de satisfacci\u00f3n muy elevado en las interacciones y resultados muy positivos en todo el customer journey.<\/p>\n<\/p>\n\t\t\t<\/i>Ver Proyecto<\/a>\n <\/div>\n <\/div>\n\t\t

\n
Autom\u00f3vil<\/div>\n \n
\n

Nuestro sistema ha facilitado la atenci\u00f3n al cliente y las gestiones de las operaciones. Tambi\u00e9n hemos ayudado a implantar un hub multiling\u00fce que es capaz de atender las demandas de clientes de once pa\u00edses.<\/p>\n<\/p>\n\t\t\t<\/i>Ver Proyecto<\/a>\n <\/div>\n <\/div>\n\t\t

\n
Energ\u00eda<\/div>\n \n
\n

Hemos contribuido a que nuestro cliente aumente el n\u00famero e interacciones, reduzca el tiempo invertido en las mismas y consolide y aumente su cartera.<\/p>\n<\/p>\n\t\t\t<\/i>Ver Proyecto<\/a>\n <\/div>\n <\/div><\/div>\n

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<\/div>\n <\/div>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=\u00bbin_container\u00bb full_screen_row_position=\u00bbmiddle\u00bb column_margin=\u00bbdefault\u00bb equal_height=\u00bbyes\u00bb content_placement=\u00bbmiddle\u00bb column_direction=\u00bbdefault\u00bb column_direction_tablet=\u00bbdefault\u00bb column_direction_phone=\u00bbdefault\u00bb scene_position=\u00bbcenter\u00bb top_padding=\u00bb100″ bottom_padding=\u00bb100″ text_color=\u00bbdark\u00bb text_align=\u00bbleft\u00bb row_border_radius=\u00bbnone\u00bb row_border_radius_applies=\u00bbbg\u00bb overflow=\u00bbvisible\u00bb overlay_strength=\u00bb0.3″ gradient_direction=\u00bbleft_to_right\u00bb shape_divider_position=\u00bbbottom\u00bb bg_image_animation=\u00bbnone\u00bb gradient_type=\u00bbdefault\u00bb shape_type=\u00bb\u00bb][vc_column column_padding=\u00bbno-extra-padding\u00bb column_padding_tablet=\u00bbinherit\u00bb column_padding_phone=\u00bbinherit\u00bb column_padding_position=\u00bball\u00bb 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Alineados con una \u00f3ptima experiencia de usuarios y clientes, te acompa\u00f1amos en todos tus procesos de negocio, simplificando el camino para abrir nuevos horizontes.<\/p>\n

<\/i>Ver Todos<\/a>[\/nectar_responsive_text][\/vc_column][vc_column left_margin=\u00bb-16%\u00bb constrain_group_2=\u00bbyes\u00bb right_margin=\u00bb-16%\u00bb column_element_direction_desktop=\u00bbdefault\u00bb column_element_spacing=\u00bbdefault\u00bb desktop_text_alignment=\u00bbdefault\u00bb tablet_text_alignment=\u00bbdefault\u00bb phone_text_alignment=\u00bbdefault\u00bb background_color_opacity=\u00bb1″ background_hover_color_opacity=\u00bb1″ column_backdrop_filter=\u00bbnone\u00bb column_shadow=\u00bbnone\u00bb column_border_radius=\u00bbnone\u00bb column_link_target=\u00bb_self\u00bb column_position=\u00bbdefault\u00bb gradient_direction=\u00bbleft_to_right\u00bb overlay_strength=\u00bb0.3″ width=\u00bb1\/1″ tablet_width_inherit=\u00bbdefault\u00bb animation_type=\u00bbdefault\u00bb bg_image_animation=\u00bbnone\u00bb border_type=\u00bbsimple\u00bb column_border_width=\u00bbnone\u00bb column_border_style=\u00bbsolid\u00bb column_padding_type=\u00bbadvanced\u00bb gradient_type=\u00bbdefault\u00bb][carousel script=\u00bbflickity\u00bb flickity_formatting=\u00bbdefault\u00bb desktop_cols_flickity=\u00bb3″ desktop_small_cols_flickity=\u00bb3″ tablet_cols_flickity=\u00bb2″ phone_cols_flickity=\u00bb1″ flickity_controls=\u00bbnext_prev_arrows_overlaid\u00bb color=\u00bbdefault\u00bb flickity_overflow=\u00bbvisible\u00bb flickity_wrap_around=\u00bbwrap\u00bb flickity_spacing=\u00bbdefault\u00bb flickity_column_vertical_alignment=\u00bbdefault\u00bb column_padding=\u00bb0″ flickity_element_spacing=\u00bbdefault\u00bb border_radius=\u00bbnone\u00bb autorotate=\u00bbtrue\u00bb autorotate_type=\u00bbticker\u00bb ticker_speed=\u00bbslow\u00bb flickity_autorotate_pause_on_hover=\u00bbtrue\u00bb][item simple_slider_bg_image_position=\u00bbdefault\u00bb simple_slider_overlay_strength=\u00bb0.3″ simple_slider_bg_image_loading=\u00bbdefault\u00bb id=\u00bb1671013206266-0″ tab_id=\u00bb1671013206268-3″ title=\u00bbElemento\u00bb]

\"\" <\/div>
Atenci\u00f3n al cliente <\/div>
<\/div><\/div>[nectar_responsive_text text_color=\u00bb#02457c\u00bb font_size_desktop=\u00bb19px\u00bb font_line_height=\u00bb22px\u00bb]Generamos y mantenemos relaciones de confianza a trav\u00e9s de servicios orientados a la satisfacci\u00f3n del usuario, sin importar el canal.[\/nectar_responsive_text][nectar_responsive_text text_color=\u00bb#02457c\u00bb font_size_desktop=\u00bb19px\u00bb font_line_height=\u00bb22px\u00bb]<\/i>Leer M\u00e1s<\/a>[\/nectar_responsive_text][\/item][item simple_slider_bg_image_position=\u00bbdefault\u00bb simple_slider_overlay_strength=\u00bb0.3″ simple_slider_bg_image_loading=\u00bbdefault\u00bb id=\u00bb1671013206369-10″ tab_id=\u00bb1671013206370-8″ title=\u00bbElemento\u00bb]
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Captaci\u00f3n y recuperaci\u00f3n <\/div>
<\/div><\/div>[nectar_responsive_text text_color=\u00bb#02457c\u00bb font_size_desktop=\u00bb19px\u00bb font_line_height=\u00bb22px\u00bb]Captamos nuevos client es mediante personalizaci\u00f3n, gamificando los resultados, y nos adelantamos a los potenciales casos de cancelaci\u00f3n con tecnolog\u00eda predictiva.[\/nectar_responsive_text][nectar_responsive_text text_color=\u00bb#02457c\u00bb font_size_desktop=\u00bb19px\u00bb font_line_height=\u00bb22px\u00bb]<\/i>Leer M\u00e1s<\/a>[\/nectar_responsive_text][\/item][item simple_slider_bg_image_position=\u00bbdefault\u00bb simple_slider_overlay_strength=\u00bb0.3″ simple_slider_bg_image_loading=\u00bbdefault\u00bb id=\u00bb1671013206409-5″ tab_id=\u00bb1671013206409-8″ title=\u00bbElemento\u00bb]
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Fidelizaci\u00f3n y retenci\u00f3n <\/div>
<\/div><\/div>[nectar_responsive_text text_color=\u00bb#02457c\u00bb font_size_desktop=\u00bb19px\u00bb font_line_height=\u00bb22px\u00bb]Gestionamos la fidelizaci\u00f3n y retenci\u00f3n, empezando por un an\u00e1lisis de la cartera para aplicar las mejores t\u00e9cnicas y maximizar resultados.[\/nectar_responsive_text][nectar_responsive_text text_color=\u00bb#02457c\u00bb font_size_desktop=\u00bb19px\u00bb font_line_height=\u00bb22px\u00bb]<\/i>Leer M\u00e1s<\/a>[\/nectar_responsive_text][\/item][item simple_slider_bg_image_position=\u00bbdefault\u00bb simple_slider_overlay_strength=\u00bb0.3″ simple_slider_bg_image_loading=\u00bbdefault\u00bb id=\u00bb1671013206465-5″ tab_id=\u00bb1671013206466-7″ title=\u00bbElemento\u00bb]
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Back office <\/div>
<\/div><\/div>[nectar_responsive_text text_color=\u00bb#02457c\u00bb font_size_desktop=\u00bb19px\u00bb font_line_height=\u00bb22px\u00bb]Aceleramos procesos y optimizamos costes a trav\u00e9s de la digitalizaci\u00f3n y automatizaci\u00f3n de tus tareas de back office.[\/nectar_responsive_text][nectar_responsive_text text_color=\u00bb#02457c\u00bb font_size_desktop=\u00bb19px\u00bb font_line_height=\u00bb22px\u00bb]<\/i>Leer M\u00e1s<\/a>[\/nectar_responsive_text][\/item][item simple_slider_bg_image_position=\u00bbdefault\u00bb simple_slider_overlay_strength=\u00bb0.3″ simple_slider_bg_image_loading=\u00bbdefault\u00bb id=\u00bb1671013206536-1″ tab_id=\u00bb1671013206537-6″ title=\u00bbElemento\u00bb]
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Soporte T\u00e9cnico <\/div>
<\/div><\/div>[nectar_responsive_text text_color=\u00bb#02457c\u00bb font_size_desktop=\u00bb19px\u00bb font_line_height=\u00bb22px\u00bb]Nuestros profesionales especializados en la fase de operaci\u00f3n de servicio impulsan el soporte t\u00e9cnico a trav\u00e9s de las mejores pr\u00e1cticas ITIL.[\/nectar_responsive_text][nectar_responsive_text text_color=\u00bb#02457c\u00bb font_size_desktop=\u00bb19px\u00bb font_line_height=\u00bb22px\u00bb]<\/i>Leer M\u00e1s<\/a>[\/nectar_responsive_text][\/item][item simple_slider_bg_image_position=\u00bbdefault\u00bb simple_slider_overlay_strength=\u00bb0.3″ simple_slider_bg_image_loading=\u00bbdefault\u00bb id=\u00bb1671013206593-10″ tab_id=\u00bb1671013206594-8″ title=\u00bbElemento\u00bb]
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Automatizaci\u00f3n <\/div>
<\/div><\/div>[nectar_responsive_text text_color=\u00bb#02457c\u00bb font_size_desktop=\u00bb19px\u00bb font_line_height=\u00bb22px\u00bb]Contamos con asistentes automatizados durante las llamadas de atenci\u00f3n al cliente, garantizando operaciones 24\/7, menores costos y mayor calidad de servicio.[\/nectar_responsive_text][nectar_responsive_text text_color=\u00bb#02457c\u00bb font_size_desktop=\u00bb19px\u00bb font_line_height=\u00bb22px\u00bb]<\/i>Leer M\u00e1s<\/a>[\/nectar_responsive_text][\/item][item simple_slider_bg_image_position=\u00bbdefault\u00bb simple_slider_overlay_strength=\u00bb0.3″ simple_slider_bg_image_loading=\u00bbdefault\u00bb id=\u00bb1671013206643-2″ tab_id=\u00bb1671013206644-1″ title=\u00bbElemento\u00bb]
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Big Data <\/div>
<\/div><\/div>[nectar_responsive_text text_color=\u00bb#02457c\u00bb font_size_desktop=\u00bb19px\u00bb font_line_height=\u00bb22px\u00bb]Creamos valor diferencial en los procesos de atenci\u00f3n y negocio a trav\u00e9s de tecnolog\u00edas punteras como el Big Data. Somos partners de las principales desarrolladoras de software del sector.[\/nectar_responsive_text][nectar_responsive_text text_color=\u00bb#02457c\u00bb font_size_desktop=\u00bb19px\u00bb font_line_height=\u00bb22px\u00bb]<\/i>Leer M\u00e1s<\/a>[\/nectar_responsive_text][\/item][item simple_slider_bg_image_position=\u00bbdefault\u00bb simple_slider_overlay_strength=\u00bb0.3″ simple_slider_bg_image_loading=\u00bbdefault\u00bb id=\u00bb1671013206705-9″ tab_id=\u00bb1671013206706-8″ title=\u00bbElemento\u00bb]
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BPMs <\/div>
<\/div><\/div>[nectar_responsive_text text_color=\u00bb#02457c\u00bb font_size_desktop=\u00bb19px\u00bb font_line_height=\u00bb22px\u00bb]A trav\u00e9s de BPMs, hacemos m\u00e1s eficientes las actividades de back office y ayudamos a digitalizar todos los procesos operativos de la atenci\u00f3n al cliente.[\/nectar_responsive_text][nectar_responsive_text text_color=\u00bb#02457c\u00bb font_size_desktop=\u00bb19px\u00bb font_line_height=\u00bb22px\u00bb]<\/i>Leer M\u00e1s<\/a>[\/nectar_responsive_text][\/item][item simple_slider_bg_image_position=\u00bbdefault\u00bb simple_slider_overlay_strength=\u00bb0.3″ simple_slider_bg_image_loading=\u00bbdefault\u00bb id=\u00bb1671013206755-4″ tab_id=\u00bb1671013206756-3″ title=\u00bbElemento\u00bb]
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Humanos digitales <\/div>
<\/div><\/div>[nectar_responsive_text text_color=\u00bb#02457c\u00bb font_size_desktop=\u00bb19px\u00bb font_line_height=\u00bb22px\u00bb]La tecnolog\u00eda de humanos digitales de Wehumans emplea comunicaci\u00f3n auditiva, textual y visual para mejorar la eficiencia del funnel de marketing y la tasa de resoluci\u00f3n.[\/nectar_responsive_text][nectar_responsive_text text_color=\u00bb#02457c\u00bb font_size_desktop=\u00bb19px\u00bb font_line_height=\u00bb22px\u00bb]<\/i>Leer M\u00e1s<\/a>[\/nectar_responsive_text][\/item][item simple_slider_bg_image_position=\u00bbdefault\u00bb simple_slider_overlay_strength=\u00bb0.3″ simple_slider_bg_image_loading=\u00bbdefault\u00bb id=\u00bb1671013206820-9″ tab_id=\u00bb1671013206821-10″ title=\u00bbElemento\u00bb]
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Omnicanalidad <\/div>
<\/div><\/div>[nectar_responsive_text text_color=\u00bb#02457c\u00bb font_size_desktop=\u00bb19px\u00bb font_line_height=\u00bb22px\u00bb]Configuramos nuestros canales en funci\u00f3n de cada necesidad, permitiendo implantar una estrategia omnicanal con una atenci\u00f3n unificada y fluida en cada contacto.[\/nectar_responsive_text][nectar_responsive_text text_color=\u00bb#02457c\u00bb font_size_desktop=\u00bb19px\u00bb font_line_height=\u00bb22px\u00bb]<\/i>Leer M\u00e1s<\/a>[\/nectar_responsive_text][\/item][item simple_slider_bg_image_position=\u00bbdefault\u00bb simple_slider_overlay_strength=\u00bb0.3″ simple_slider_bg_image_loading=\u00bbdefault\u00bb id=\u00bb1671013206878-7″ tab_id=\u00bb1671013206879-9″ title=\u00bbElemento\u00bb]
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Process mining <\/div>
<\/div><\/div>[nectar_responsive_text text_color=\u00bb#02457c\u00bb font_size_desktop=\u00bb19px\u00bb font_line_height=\u00bb22px\u00bb]Empleamos la miner\u00eda de procesos para extraer insights y generar una visi\u00f3n completa del negocio para el cliente. Con ella tambi\u00e9n descubrimos nuevos procesos y estructuras.[\/nectar_responsive_text][nectar_responsive_text text_color=\u00bb#02457c\u00bb font_size_desktop=\u00bb19px\u00bb font_line_height=\u00bb22px\u00bb]<\/i>Leer M\u00e1s<\/a>[\/nectar_responsive_text][\/item][item simple_slider_bg_image_position=\u00bbdefault\u00bb simple_slider_overlay_strength=\u00bb0.3″ simple_slider_bg_image_loading=\u00bbdefault\u00bb id=\u00bb1671013206921-7″ tab_id=\u00bb1671013206922-8″ title=\u00bbElemento\u00bb]
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Marketing digital <\/div>
<\/div><\/div>[nectar_responsive_text text_color=\u00bb#02457c\u00bb font_size_desktop=\u00bb19px\u00bb font_line_height=\u00bb22px\u00bb]Impulsamos la demanda y conseguimos los mejores resultados gracias a nuestra amplia experiencia y las soluciones m\u00e1s innovadoras.[\/nectar_responsive_text][nectar_responsive_text text_color=\u00bb#02457c\u00bb font_size_desktop=\u00bb19px\u00bb font_line_height=\u00bb22px\u00bb]<\/i>Leer M\u00e1s<\/a>[\/nectar_responsive_text][\/item][\/carousel][\/vc_column][\/vc_row][vc_row type=\u00bbin_container\u00bb full_screen_row_position=\u00bbmiddle\u00bb column_margin=\u00bbdefault\u00bb column_direction=\u00bbdefault\u00bb column_direction_tablet=\u00bbdefault\u00bb column_direction_phone=\u00bbdefault\u00bb bg_image=\u00bb1541″ bg_position=\u00bbcenter center\u00bb background_image_loading=\u00bbdefault\u00bb bg_repeat=\u00bbno-repeat\u00bb scene_position=\u00bbcenter\u00bb top_padding=\u00bb100px\u00bb constrain_group_1=\u00bbyes\u00bb bottom_padding=\u00bb100px\u00bb top_margin=\u00bb100px\u00bb bottom_margin=\u00bb100px\u00bb top_margin_phone=\u00bb75px\u00bb text_color=\u00bbdark\u00bb text_align=\u00bbleft\u00bb row_border_radius=\u00bb20px\u00bb row_border_radius_applies=\u00bbbg\u00bb overflow=\u00bbvisible\u00bb class=\u00bbcolumn-center sombra\u00bb color_overlay=\u00bb#0a0a0a\u00bb overlay_strength=\u00bb0.5″ gradient_direction=\u00bbleft_to_right\u00bb shape_divider_position=\u00bbbottom\u00bb bg_image_animation=\u00bbnone\u00bb parallax_bg=\u00bbtrue\u00bb parallax_bg_speed=\u00bbfast\u00bb gradient_type=\u00bbdefault\u00bb shape_type=\u00bb\u00bb][vc_column column_padding=\u00bbno-extra-padding\u00bb column_padding_tablet=\u00bbinherit\u00bb column_padding_phone=\u00bbinherit\u00bb column_padding_position=\u00bball\u00bb column_element_direction_desktop=\u00bbdefault\u00bb column_element_spacing=\u00bbdefault\u00bb centered_text=\u00bbtrue\u00bb desktop_text_alignment=\u00bbdefault\u00bb tablet_text_alignment=\u00bbdefault\u00bb phone_text_alignment=\u00bbdefault\u00bb background_color_opacity=\u00bb1″ background_hover_color_opacity=\u00bb1″ column_backdrop_filter=\u00bbnone\u00bb column_shadow=\u00bbnone\u00bb column_border_radius=\u00bbnone\u00bb column_link_target=\u00bb_self\u00bb max_width_desktop=\u00bb570px\u00bb column_position=\u00bbdefault\u00bb gradient_direction=\u00bbleft_to_right\u00bb overlay_strength=\u00bb0.3″ width=\u00bb1\/1″ tablet_width_inherit=\u00bbdefault\u00bb animation_type=\u00bbdefault\u00bb enable_animation=\u00bbtrue\u00bb animation=\u00bbfade-in-from-bottom\u00bb animation_easing=\u00bbdefault\u00bb bg_image_animation=\u00bbnone\u00bb border_type=\u00bbsimple\u00bb column_border_width=\u00bbnone\u00bb column_border_style=\u00bbsolid\u00bb column_padding_type=\u00bbdefault\u00bb gradient_type=\u00bbdefault\u00bb][vc_custom_heading text=\u00bbEn ABAI hacemos realidad la transformaci\u00f3n de tu negocio\u00bb font_container=\u00bbtag:h2|font_size:32px|text_align:center|color:%23ffffff|line_height:40px\u00bb use_theme_fonts=\u00bbyes\u00bb css=\u00bb.vc_custom_1671448302316{margin-bottom: 30px !important;}\u00bb][nectar_responsive_text text_color=\u00bb#ffffff\u00bb font_size_desktop=\u00bb20px\u00bb]<\/i>Contacta con nosotros<\/a>[\/nectar_responsive_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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