CONSULTING

We simplify and digitise your business process, helping you to seize new opportunities.

ABAI CONSULTING

What can we offer you?

Our consulting services offer in-depth industry experience, advanced analytics capabilities and person-centred approaches to help our clients shape their business strategies and drive growth.

 

OUR METHODS

How do we do it?

At ABAI Consulting, we are deeply committed to solving business problems,
looking first at the problem, not the solution.

Our experience

SUCCESS STORIES

Speech Analytics

More than just a conversation

Identifying the reason for the call

Conversations with customers are one of the richest, most varied and accurate sources of information a company has access to. These conversations should be managed using technology and expert advisors who can guarantee the quality of the information.

Our client needed to go one step further and think outside of the box to access new information that would allow them to improve the customer experience.

So, they invited us to undertake a Text and Speech Analytics project to extract information from their historical data that they could make use of now.