OUR METHOD

We are deeply committed to understanding and solving problems in your business to help you improve.

ABAI CONSULTING

OUR METHOD

What is the most appropriate method for your project?
That depends on the project requirements.

 

PROCESS

How do we do it?

We don’t think about the end result of our work without first having gone through these five stages:

Identifying the problem

Planning an analysis

Gathering
information

Interpreting
the information

Summarising
the analysis

 

Our experience

SUCCESS STORIES

Speech Analytics

More than just a conversation.
Identifying the reason for the call.

Digital Quality Assurance

Moving towards digital auditing.
Real-time communication between Front and Back Office.

+FCR & +Calidad

Digital Contact Experience.
A fully digital contact centre.