ABAI SERVICES

ACQUISITION

Highly specialised and experienced in acquisition.

We bring in new customers by personalising our contact; we increase a customer’s value to the company. We gamify results and monitor objectives in real time.

ACQUISITION

SERVICES

HOW?

Big data segmentation and classification (BigML Cluster)

HOW?

ML Conversion Model
Gamification
Real-Time Lead Management

HOW?

Automation of online contracting processes
We identify client touch points to understand their status

HOW?

Real-time design and activation of micro-campaigns
360º analysis

    TELESALES

    Big data segmentation and classification (BigML Cluster)

    CLICK TO CALL

    ML Conversion Model
    Gamification
    Real-Time Lead Management

    CONTRACTING SUPPORT

    Automation of online contracting processes.
    We identify client touch points to understand their status.

    SURVEYS

    Real-time design and activation of micro-campaigns
    360º analysis

    SUCESS STORIES

    Experiences

    Speech Analytics

    More than just a conversation

    Identifying the reason for the call

    Conversations with customers are one of the richest, most varied and accurate sources of information a company has access to. These conversations should be managed using technology and expert advisors who can guarantee the quality of the information.

    Our client needed to go one step further and think outside of the box to access new information that would allow them to improve the customer experience.

    So, they invited us to undertake a Text and Speech Analytics project to extract information from their historical data that they could make use of now.