{"id":2777,"date":"2022-11-02T11:05:36","date_gmt":"2022-11-02T10:05:36","guid":{"rendered":"https:\/\/web.abaigroup.cloud\/entrada-comunicado\/"},"modified":"2022-12-12T13:31:39","modified_gmt":"2022-12-12T12:31:39","slug":"entrada-comunicado","status":"publish","type":"page","link":"https:\/\/www.abaigroup.com\/pt-pt\/entrada-comunicado\/","title":{"rendered":"Entrada Comunicado"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;100px&#8221; bottom_padding=&#8221;125px&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; 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font_size_phone=&#8221;18px&#8221; class_name=&#8221;li-margen&#8221;]\n<ul>\n<li>Se trata de un nuevo concepto de oficina de dos plantas, moderno y sostenible con m\u00e1s de 3.000 metros cuadrados y capacidad para albergar 500 puestos de agentes.<\/li>\n<li>El objetivo principal ser\u00e1 atender proyectos multiling\u00fces de clientes nearshore y locales, entre los que destacan la empresa energ\u00e9tica ENDESA, Arval \u2013 Grupo BNP Paribas, AVAYA, o Culligan Portugal S.A. (Fonte Viva) entre otros.<\/li>\n<li>ABAI anunci\u00f3 recientemente una facturaci\u00f3n de 114,5 millones de euros en su \u00faltimo ejercicio fiscal (un 52% m\u00e1s respecto a 2020), logrando los mejores resultados de su historia.<\/li>\n<\/ul>\n[\/nectar_responsive_text][\/vc_column_inner][\/vc_row_inner][nectar_responsive_text text_color=&#8221;#4a4a4a&#8221; font_size_phone=&#8221;18px&#8221;]ABAI, la empresa espa\u00f1ola de servicios externos relacionados con los procesos de negocio (BPO), ha abierto un nuevo centro de servicio de atenci\u00f3n al cliente de dos plantas en Lisboa, Portugal, con capacidad para albergar cerca de 500 profesionales con una s\u00f3lida experiencia en distintas \u00e1reas de especializaci\u00f3n y que tendr\u00e1 a la empresa ENDESA como principal cliente, as\u00ed como Arval \u2013 Grupo BNP Paribas, AVAYA, o Culligan Portugal S.A. (Fonte Viva) entre otros.<\/p>\n<p>Abai inici\u00f3 su actividad en Portugal mediante la adquisici\u00f3n de la compa\u00f1\u00eda Leads4sales, empresa portuguesa experta en marketing digital y generaci\u00f3n de leads, en abril de 2021, como parte de su Plan Estrat\u00e9gico de Adquisiciones y con el objetivo de reforzar su posici\u00f3n en el sector de la externalizaci\u00f3n de procesos de negocio.<\/p>\n<p>Tras un a\u00f1o 2021 de crecimiento ininterrumpido para el grupo, Abai ha decidido dar un paso m\u00e1s con la apertura del nuevo centro de trabajo de Lead4Sales, demostrando su compromiso con el fomento del empleo en el mercado portugu\u00e9s a trav\u00e9s de un nuevo concepto de oficina corporativa. Y de esta manera ofrecer a sus empleados y clientes un espacio con una ubicaci\u00f3n excepcional, confortable y moderno que les permita hacer frente a la etapa de expansi\u00f3n de negocio que est\u00e1 viviendo la compa\u00f1\u00eda.<\/p>\n<p>La compa\u00f1\u00eda ha querido hacer especial foco en crear una nueva sede que destaque por su robustez y seguridad en las redes locales e internacionales con el objetivo de atender proyectos de clientes globales en varios idiomas (ingl\u00e9s, franc\u00e9s, espa\u00f1ol, entre otros) nearshore y locales. Adem\u00e1s, las instalaciones est\u00e1n totalmente equipadas para garantizar la seguridad de los empleados. Las nuevas instalaciones, que se encuentran en Avenida do Colegio Militar 37F, 1500-392. Lisboa, cuentan con 3.000 metros cuadrados de superficie.<\/p>\n<p>El nuevo centro de trabajo, que dar\u00e1 servicio a diversas zonas geogr\u00e1ficas a nivel nacional e internacional, es una plataforma clave para la compa\u00f1\u00eda y una puerta de entrada para clientes importantes.<\/p>\n<p>\u201cEn Abai estamos muy contentos de anunciar nuestro nuevo centro de servicio en un pa\u00eds clave para nosotros como es Portugal. Este modelo ejemplifica nuestra apuesta de crecimiento a trav\u00e9s de nuevas y mejores infraestructuras que nos permiten crecer de manera sostenida de la mano de nuestros clientes\u201d, explica Javier L\u00f3pez Cuevas, Presidente del Consejo de Administraci\u00f3n en ABAI.<\/p>\n<p>\u201cNuestro equipo humano es nuestra fuerza, y el pilar de nuestro compromiso con nuestros clientes. Por ello, apostamos por un entorno de trabajo din\u00e1mico, fomentando el desarrollo personal y la innovaci\u00f3n, de forma que podamos responder con un excelente servicio a las exigencias de nuestros clientes, remarca Javier L\u00f3pez.<\/p>\n<p>Este anuncio forma parte del plan de expansi\u00f3n internacional de Abai con presencia importante en el mercado espa\u00f1ol, brasile\u00f1o, colombiano y ahora portugu\u00e9s. Precisamente este crecimiento continuado ha permitido a la empresa espa\u00f1ola anunciar una facturaci\u00f3n de 114,5 millones de euros en su \u00faltimo ejercicio fiscal (un 52% m\u00e1s respecto a 2020), logrando los mejores resultados desde que arranc\u00f3 su actividad e incrementando los ingresos en todos los pa\u00edses donde est\u00e1 presente.<\/p>\n<p>Abai cuenta con 10 centros de servicios ubicados en las ciudades de Madrid, Barcelona, A Coru\u00f1a, Zaragoza, M\u00e1laga, Ja\u00e9n, Le\u00f3n, Manizales (Colombia), Lisboa (Portugal) y Sao Paulo (Brasil) donde trabajan 6.000 profesionales con una s\u00f3lida y amplia experiencia en distintas \u00e1reas de especializaci\u00f3n que gestiona al a\u00f1o 100 millones de interacciones en 10 idiomas diferentes.<\/p>\n<p>Entre sus clientes se encuentran grandes empresas en sectores como Telecomunicaciones, Salud, Banca-Seguros, Energ\u00eda, Servicios y Administraci\u00f3n P\u00fablica -Telef\u00f3nica, Endesa, Alcampo, entre otros.[\/nectar_responsive_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; 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