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ABAI > Solutions > Automation

Automation

Real-time automated assistant

At ABAI we offer consultancy and process automation solutions to support our customers’ digital transformation. We build the automation framework that best suits your needs.

We have adapted the concept of Social Robotics with the aim of adapting it to customer service processes by providing an automated call handling assistant with real-time communication. Both agents and customers can interact with the robot on a simple interface to request tasks in seconds, reducing task times by up to 75% and shortening the interaction.


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How?

Batch and real-time automation

Adapting the robot to your processes

Parallel robot farm creation

Design of the automation architecture

Cost reduction.

Capacity and scalability

24/7 operation

Focus on the highly skilled staff

Compliance and internal control

Why ABAI?

Verified success stories with reductions of up to 75% of the time of action and processes

Certified professionals throughout the automation cycle

Multi-solution ecosystem adaptable to internal technological frameworks

Entity accredited by our partners, Uipath, Rocketbot

End-to-end support in your automation process

Services

Report extraction

Automation with ERPs

Database loads

CRM integration and automation

Reporting to customer

Administrative processes

Uploading and downloading documentation

Visual recognition of fields and data

Creation of customised automatic decision models

Integration of multi-system robots

We meet your needs


Attraction and recovery

We attract new customers through customisation, gamifying the results, and we anticipate potential cancellations with predictive technology

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Loyalty and retention

We manage loyalty and retention, starting with an analysis of the portfolio in order to apply the best techniques and maximise results

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Back Office

We speed up processes and optimise costs by digitising and automating your back-office tasks

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Ver Todos

Projects

Our projects are our best calling card. Learn about some of our success stories and find out how we improve our customers’ results.

healthcare-slider

Healthcare

January 3, 2023

Telecomunications

November 29, 2022

Automotive

November 11, 2022

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