ABAI > Solutions > BPMs

BPMs

Processes as a basis for making your business competitive

Our BPM (Business Process Management) consultancy aims to measure all the results you obtain in your business in order to control the operations you carry out and make the right decision at all times.

BPM tools are specially designed to monitor these processes and are able to optimise and automate any type of operation. It implements global digital governance capable of controlling SLAs, allocation and productivity through advanced ML models that select the best agent for the best job at the best time.

How?

Create modern web applications that drive and manage all your organisation’s processes.

We create a single portal so that each user can access what they need according to their roles and permissions.

We incorporate low-code technology so that functional users can adapt the technology to the business with speed and agility.

Graphic modelling and training.

Business process automation.

Improvement and measurement.

Why ABAI?

Work in cloud and on-premise environments to achieve greater adaptability to customer needs.

Agreements with technological partners that help develop tools aimed at the digitisation of processes

End-to-end project that unifies operational and technological knowledge

At ABAI we make
the transformation
of your business a reality

Services

Process mining.

Definition and monitoring of processes.

Selection of the BPM tool.

Commissioning.

Data governance model.

RPA.

Implementation of omnichannel solutions.

Other solutions

Attraction and recovery

We attract new customers through customisation, gamifying the results, and we anticipate potential cancellations with predictive technology

Loyalty and retention

We manage loyalty and retention, starting with an analysis of the portfolio in order to apply the best techniques and maximise results

Back Office

We speed up processes and optimise costs by digitising and automating your back-office tasks

Discover our projects

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Healthcare

January 3, 2023

Telecomunications

November 29, 2022

Automotive

November 11, 2022

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