Coverage of customer needs in every channel
At ABAI, we aim to create and maintain relationships of trust with customers. To do this, we have multilingual teams with more than 20 years of experience who are driven by user satisfaction. We also have processes to standardise operations, a fully integrated omnichannel ecosystem, automatic integration capacity and infrastructures such as right-store processes and HA communications.
Attraction and recovery
We attract new customers through customisation, gamifying the results, and we anticipate potential cancellations with predictive technology
Loyalty and retention
We manage loyalty and retention, starting with an analysis of the portfolio in order to apply the best techniques and maximise results
We speed up processes and optimise costs by digitising and automating your back-office tasks