From ABAI Group we want to make our contribution to the situation derived from COVID-19.
We are at a time where telephone communication channels and digital channels have become fundamentally important in our lives. This is why we have decided to make our teleworking environment and our customer relationship applications available to the public.
To keep up with your business, we adapt our solution to the level you need. We put at your disposal from the switchboard to a fully managed service, through data registration, script construction, online campus, etc. all operated by teleworkers.
Contact Center at Home
Build with us your customer relationship service in teleworking format, from employees to the end-to-end system:
We select the best profiles through virtual tests.
We train them on our online campus through dynamic content.
360º communication platform to maintain dynamics.
Access to data 24 hours real time.
Back Office at Home
We digitize and automate your procedures to be able to be carried out from anywhere:
We virtualize your processes to be able to register and attend them from anywhere.
We alert you to the SLA’s to guarantee compliance with the deadlines
Virtual Contact Center Solution
We put at your disposal our Contact Center system so that your managers and agents can work from home. Don’t lose contact with your clients at the most vital moment.