Intelligent optimisation of back-office demands
Our goal is to intelligently optimise all back-office operations: from notices, complaints, reports, tickets and e-mails, to the task inbox or request systems. ABAI’s highly qualified staff and the technology solutions we have allow us to automate routine activities that do not create any revenue for the business.
Attraction and recovery
We attract new customers through customisation, gamifying the results, and we anticipate potential cancellations with predictive technology
Loyalty and retention
We manage loyalty and retention, starting with an analysis of the portfolio in order to apply the best techniques and maximise results
We create and maintain relationships of trust through services aimed at user satisfaction, regardless of the channel