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We humans

We humans, at the tech forefront in customer experience

We humans

At Abai, through We Humans we design, develop and implement personalized digital humans with generative artificial intelligence and natural language processing technology that are capable of interacting in any digital environment to support any business.

Formed by an interdisciplinary team of experts in the areas of artificial intelligence, front and back development, 3D design and computational linguistics, we offer an innovative and personalized experience for the interaction between humans and machines.

Our digital humans see, hear, speak, understand and learn by recreating “real” conversations, providing our clients with an industry-leading customer service solution, driven by innovation and technical excellence.


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How do we do it?

Our Digital Humans have an artificial intelligence brain built with the best natural language engines capable of understanding the user through voice, text or gestures on the screen and being able to transmit the maximum message in less time.

They can integrate with any system through automation and robotics to execute the necessary actions, offering a complete resolution paradigm. As well as consulting, reading, modifying, in short, transacting with the information systems that support the entire process.

In what environments do we operate?

Environment refers to the operating context of the AI agent, which can range from:

Applications that work under business and business processes

Mobile devices

Websites

Complex virtual environments and o

Devices such as Urban Furniture as Information Points (MUPIs).

The design and capabilities of the agent are adapted to the specific environment in which it will operate, maximizing its usefulness and efficiency.

Integration and functionalities

Lead capture.

Satisfaction surveys.

Payment gateway.

Appointment booking.

Online training.

Obtaining files.

And many more

Advantages of the We Humans solution

Advanced Visual Representation with next-generation 3D
Contextual and intuitive conversations that adapt to the user
Creative Content Generation with conversational generative AI
Personalization and Adaptability to the needs of each client and situation
Cross-platform integration with the industry's leading artificial intelligence engines and
use of API or RPA integrations
BIG DATA

Creamos valor diferencial en los procesos de atención y negocio a través de tecnologías punteras como el Big Data. Somos partners de las principales desarrolladoras de software del sector.

BPMs

A través de BPMs, hacemos más eficientes las actividades de back office y ayudamos a digitalizar todos los procesos operativos de la atención al cliente.

HUMANOS DIGITALES

La tecnología de humanos digitales de WeHumans emplea comunicación auditiva, textual y visual para mejorar la eficiencia del funnel de marketing y la tasa de resolución.

OMNICANILIDAD

Configuramos nuestros canales en función de cada necesidad, permitiendo implantar una estrategia omnicanal con una atención unificada y fluida en cada contacto.

PROCESS MINING

Empleamos la minería de procesos para extraer insights y generar una visión completa del negocio para el cliente. Con ella también descubrimos nuevos procesos y estructuras.

MARKETING DIGITAL

Impulsamos la demanda y conseguimos los mejores resultados gracias a nuestra amplia experiencia y las soluciones más innovadoras.

The Role of Digital Humans

Download below the ebook The New Era of Digital Care, where we will explore in depth the role of digital humans in the era of digital care, the process of creating them, the technologies that shape their appearance and personality and how they can help companies improve their customer service, optimize their business processes and increase brand value.


I want to read it

Use Cases

These use cases aim to show how this technology redefines our interaction with digitalization, from the automation of tasks to the personalization of experiences, offering efficiency and a new dimension in the human-machine relationship.

TourismFinancial ServicesSoccerHealthcareAutomotive

At ABAI we make the transformation of your business a reality


Contact us to learn more about We Humans